We accept cash, Visa, Mastercard, Amex, Discover, ScratchPay, and Carecredit. We do not allow payment plans. All services must be paid for at the time they are rendered. We accept all pet insurance plans. Insurance plans are mainly reimbursement types of payment.
Appointments are for general practice services only and can be made by calling the hospital. All urgent and emergency cases are seen on a walk-in basis.
We have gathered a list of emergency situations requiring a visit to our Animal Medical Center of Plainfield or emergency animal hospital. See the complete list here.
Appointments are generally seen at the scheduled appointment times. Walk-ins are triaged and any life-threatening or critical pets are seen first therefore, wait times cannot be predicted.
While family visits can be considered uplifting for the patient, they require prior authorization from the doctor. Please ask our staff for more information.
If your pet is coming in for routine scheduled surgery, a 12-hour fast prior to the appointment is typically required. When you arrive, a technician will go over the pre-surgical authorization form while also covering important electives for your pet’s comfort and health which will require your approval. This is an ideal time to ask any questions you may have about the procedure and/or recovery. When you arrive to pick up your pet, you will also receive thorough discharge instructions regarding post-op medications, what to expect from your pet, and when to return to the clinic for a recheck.
While some pets are sleepy for the remainder of the day following anesthesia, today’s anesthetic methods are more advanced and allow pets to return to their normal demeanor much quicker than in the past. To avoid stomach upset, we recommend only small amounts of water and little to no food the first day of surgery.
Your pet should rest for the remainder of the day following surgery. Depending on the type of surgery, cage rest may be recommended for continued days. If your pet is sent home with prescriptions, please finish all medication to ensure that he/she remains pain-free and infection-free.
Monitor your pet throughout the day to make sure he is not licking or chewing at their wound or bandages. This can cause permanent tissue damage or infection and may require a repeat procedure if either the sutures or wound site is damaged.
We do not board pets at the Animal Medical Center of Plainfield unless the pet needs disease management monitoring for seizures, diabetes, or advanced age care.
Regular boarding services are still available at the former facility, now Plainfield Pet Resorts, by calling (630) 378-0880.
We do not provide professional pet grooming services at the Animal Medical Center of Plainfield. These services are still available at the former facility, now Plainfield Pet Resorts, by calling (630) 378-0880.
Puppies require a series of several vaccines to protect them from fatal and contagious diseases and viruses. We recommend rabies, distemper, canine influenza, bordetella (for upper respiratory infection) and lyme. They will also receive several dewormings and stool checks to protect them from intestinal parasites.
Kittens require a series of several vaccines to protect them from fatal and contagious diseases and viruses. We recommend rabies, distemper, and leukemia for outdoor cats. They will also receive several de-wormings and stool checks to protect them from intestinal parasites.
We recommend bi-annual to annual boosters of all vaccines for both dogs and cats. Studies show that boosters offer additional protection from diseases and viruses by preventing vaccines from losing their effectiveness over time.
Heartworm is a deadly disease that pets can get from infected mosquitos. Because pets are vulnerable to mosquitos for 75% of the year, we recommend year-round heartworm prevention for all pets.
Because several of our vets have extensive training in orthopedics, we perform multiple bone and joint surgeries every week.