Skip to Primary Content

Animal Medical Center of Plainfield

24/7 Emergency Services Available

Animal Medical Center provides 24/7 emergency and urgent care on a walk-in basis. If you have questions, call us at 815-436-8387. We are located at 13813 S Route 59 in Plainfield, and our dedicated emergency team is ready to assist.

Recognizing A Pet Emergency

You’re not alone if you’re wondering, "How do I know if my pet is having an emergency?" Seek medical attention immediately if your pet exhibits any of the following symptoms:

  • Trauma (motor vehicle accident, animal attacks, falls

  • Problems with eyes or eyesight

  • Suspected broken bones

  • Difficulty breathing

  • Loss of consciousness

  • Collapse, weakness and/or the inability to support weight or stand up

  • Seizures (lasting more than 2 minutes or multiple seizures within a 24 hour period)

  • Straining or unable to urinate

  • Difficulty or pain while defecating

  • Bleeding from the eyes, nose, mouth and/or blood in vomit, urine or feces

  • Excessive vomiting/diarrhea (particularly if lasting more than 24 hours)

  • Not eating/drinking for more than 24 hours

  • Pain (whining, panting, inability to get comfortable, arching back)

  • Distended and/or hard abdomen and/or retching/vomiting attempts

  • Ingestion of household chemicals (soap, drain cleaner, potpourri, essential oils)

  • Ingestion of human or other pet's medications

  • Ingestion of foreign object(s)

  • Ingestion of chocolate, grapes, raisins, sugar-free products containing xylitol, rat/mouse bait, garlic, rodenticides, petroleum products, and/or antifreeze

  • Heatstroke

  • Difficulty delivering puppies/kittens (active contractions with no birth within 60 minutes or more than 4 hours between deliveries)

What to Expect When You Bring Your Pet in for an Emergency

When life threatening illnesses or injuries happen, we understand it can be a stressful time. However, it is important for both you and your pet to arrive safely. We recommend having the injured or ill pet transported securely in the car to prevent any further injury to themselves and even you. If possible, please bring any medical records and medication your pet is on, especially if you are a new client with AMC.

When you arrive at our emergency hospital, you’ll be greeted by one of our experienced Client Service Representatives (CSRs) at the front desk. They will gather some basic information about your pet and the reason for your visit. If your pet is in critical condition, they will be taken back immediately to be triaged by our emergency veterinary team. If your pet is stable, one of our emergency technicians will complete the triage process.

As an emergency facility, we prioritize the most critical cases first. Stable patients are seen in the order they arrive. During check-in, our CSR team will provide you with an estimated wait time to be seen by an emergency veterinarian. Please note that this estimate may change depending on the arrival of more critical cases.

Throughout your visit, we are committed to delivering the highest level of care and diagnostics for your pet; while keeping you informed every step of the way. We value transparency regarding costs, wait times, and expectations, and we strive to make your experience as smooth and compassionate as possible.

If you have any questions regarding whether your pet needs emergency care or general questions about AMC, please do not hesitate to give us a call at (815) 436-8387 and one of our CSRs will be happy to assist!

    Contact Us
    © Copyright 2025